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Terms & Conditions

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Term & Conditions of use

Welcome to our website. If you continue to browse and use this website or communicate with us through any of our communication channels (including but not limited to email, SMS, telephone, or AI-assisted voice systems), you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern Rapid Bridging Ltd’s relationship with you. If you disagree with any part of these terms, please do not use our website or communication channels.

The term ‘Rapid Bridging Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose company registration number is 09568514 , registered in England. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. 
  • We take reasonable steps to ensure the accuracy and reliability of our communications, whether delivered by human or AI-assisted means. However, we make no warranties regarding the uninterrupted availability or accuracy of AI-generated responses.
  •  Rapid Bridging Ltd will not be liable for any loss or damage arising from reliance on AI-assisted communications where a human confirmation was reasonably available.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website, our communication channels, and any dispute arising out of such use shall be governed by and construed in accordance with the laws of England and Wales. Any communications conducted through AI-assisted voice or SMS shall be subject to the same legal and regulatory frameworks as traditional communications.

Communications

We may communicate with you through a variety of channels including email, SMS, telephone calls, and AI-assisted voice systems to provide information, respond to enquiries, and offer services.

By providing your contact details, you consent to us using these channels in accordance with UK data protection and communications laws.

  • Marketing messages will only be sent or made where you have provided explicit consent or where an exemption applies.
  • You may opt out of marketing communications at any time by following the instructions provided in the message (e.g., replying “STOP” to SMS) or contacting marketing@rapidbridging.com.
  • We will not make marketing calls to numbers registered with the Telephone Preference Service (TPS) or Corporate TPS unless you have explicitly consented to receive such calls.

For AI-assisted calls, you may request to speak to a human representative at any time.

AI and Automated Systems

We may use AI-assisted voice agents and other automated systems to facilitate customer service, appointment scheduling, or follow-up communications.

  • These systems operate under human supervision and do not make automated decisions that produce legal or similarly significant effects.
  • You may opt out of AI-assisted interactions at any time and request to speak with a human.
  • All AI communications are subject to our Privacy Policy, and data processed through these systems is handled in compliance with UK GDPR and PECR.


Calls may be recorded for training, quality assurance, and compliance.

COMMERCIAL AND DEVELOPMENT BRIDGING LOANS ARE NOT REGULATED BY THE FINANCIAL CONDUCT AUTHORITY. YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP PAYMENTS ON YOUR MORTGAGE. THINK CAREFULLY BEFORE SECURING OTHER DEBTS AGAINST YOUR HOME.CHECK THAT THIS MORTGAGE WILL MEET YOUR NEEDS IF YOU WANT TO MOVE OR SELL YOUR HOME OR YOU WANT YOUR FAMILY TO INHERIT IT. IF YOU ARE IN ANY DOUBT, SEEK INDEPENDENT ADVICE.

WE ARE A CREDIT BROKER, NOT A LENDER. WE WILL RECEIVE COMMISSION FROM LENDERS. DIFFERENT LENDERS PAY DIFFERENT AMOUNTS DEPENDING ON DIFFERENT COMMISSION MODELS. FOR TRANSPARENCY WE WORK WITH THE FOLLOWING COMMISSION MODEL: PERCENTAGE OF THE AMOUNT YOU BORROW AND RATE FOR RISK (THIS IS BASED ON THE RISK PROFILE Of THE BUSINESS) FURTHER DETAILS OF THE COMMISSION MODEL, CALCULATION AND AMOUNT WILL BE DISCLOSED TO YOU THROUGHOUT YOUR CUSTOMER JOURNEY.

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